The inner workings of a rather different consulting company
What is this?
This site is an open-source site describing how Crisp works and why.
Crisp is a consulting company based in Stockholm, Sweden. But we aren’t a very typical consulting company. For example:
None of the 30+ consultants are actually employed by Crisp (although we do have a few employed office staff).
We have no managers, not even a CEO. Instead we rely on self-organization and transparency. Almost everything is bottom-up, and anyone can drive any decision.
Crisp’s main purpose is to enable consultants to be happy, and Crisp Happiness Index is our driving metric. Strong revenue and delighted customers are a side effect, not a goal.
Crisp doesn’t want to earn money from its consultants. It is in practice a non-profit company (although not formally so). Consultants keep most of what they earn.
Our ownership model is designed to keep our stock financially worthless. There is no incentive to “cash in”.
Consultants are 100% autonomous. They can do whatever they want (as long as they don’t hurt the brand or our house), and work as much or as little as they want.
We get a lot of questions about how this works in practice, especially from other consultants looking to create something similar. After many years of experimenting we’ve converged on a model that works well, basically the sweet spot between being an independent consultant and being an employee. So we decided to open source it.