By LIVEforward Institute and originally published as below.
LIVING ROOM CONVERSATIONS episode with host Ricardo Ghersa and special guest Vivek Menon answered this exact question – Vivek’s unit is the only one in Danfoss that is self-managed and they discuss the key challenges they face and how they’ve dealt with them.
Vivek says that delivering customer experience became the basis of the purpose behind their transformation. Find out how he managed this and the changes he would make to his journey if he could.
If you missed this extremely informative episode, you can catch the replay on YouTube on the Hello LIVEforward channel. The podcast and transcription are up on our LIVEforward site, the links are below